Avenue Healthcare Limited is committed to protecting the privacy and security of your personal data. This privacy notice explains how we collect, use, disclose, and protect your personal data in accordance with the Kenya Data Protection Act (No. 24 of 2019) and other applicable laws.
Avenue Healthcare Limited is a registered data controller with the Office of the Data Protection Commissioner. We may collect various types of personal data, including but not limited to:
Name, contact information, and identification details
Health information and medical records
Financial and billing information
Employment-related data
Biometric verification data
Other information necessary for the provision of healthcare services
We collect and process your personal data for the following purposes:
Name, contact information, and identification details
Health information and medical records
Financial and billing information
Employment-related data
Biometric verification data
Other information necessary for the provision of healthcare services
We process your personal data on various legal bases, including:
Electronic patient and parent consent.
Contractual necessity with health insurance providers or payers.
Compliance with legal obligations.
Legitimate interests pursued by Avenue Healthcare Limited.
We may share your personal data with the following recipients, as required by law or for the purposes mentioned above:
Healthcare providers and professionals.
Insurance companies and corporate payers.
Government authorities and regulatory bodies.
Third-party health service providers and processors.
Authorized personnel within the hospital.
We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security measures to ensure the ongoing confidentiality and integrity of your data In addition, we retain your personal data for the duration required by law and hospital policies. After this period, data may be securely disposed of or anonymized for research purposes.
Under the Act, you have the following rights regarding your personal data:
The right to access your personal data.
The right to request corrections to inaccurate or incomplete data.
The right to request the deletion of your data under certain circumstances.
The right to withdraw consent for data processing (where applicable).
For any inquiries or requests related to patient’s data, I can contact info@avenuehealthcare.com
We may update this privacy notice from time to time to reflect changes in our data processing practices or legal requirements. Any updates will be posted on our website, and the effective date will be revised accordingly.