Avenue Healthcare Limited Privacy Notice
1. Introduction
Avenue Healthcare Limited is committed to protecting the privacy and security of your personal data. This privacy notice explains how we collect, use, disclose, and protect your personal data in accordance with the Kenya Data Protection Act (No. 24 of 2019) and other applicable laws.
2. Data Controller
Avenue Healthcare Limited is a registered data controller with the Office of the Data Protection Commissioner. We may collect various types of personal data, including but not limited to:
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Name, contact information, and identification details
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Health information and medical records
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Financial and billing information
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Employment-related data
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Biometric verification data
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Other information necessary for the provision of healthcare services
3. Purposes of Data Processing
We collect and process your personal data for the following purposes:
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Name, contact information, and identification details
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Health information and medical records
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Financial and billing information
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Employment-related data
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Biometric verification data
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Other information necessary for the provision of healthcare services
4. Legal Basis for Data Processing
We process your personal data on various legal bases, including:
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Electronic patient and parent consent.
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Contractual necessity with health insurance providers or payers.
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Compliance with legal obligations.
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Legitimate interests pursued by Avenue Healthcare Limited.
5. Data Recipients
We may share your personal data with the following recipients, as required by law or for the purposes mentioned above:
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Healthcare providers and professionals.
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Insurance companies and corporate payers.
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Government authorities and regulatory bodies.
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Third-party health service providers and processors.
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Authorized personnel within the hospital.
6. Data Security & Retention
We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security measures to ensure the ongoing confidentiality and integrity of your data In addition, we retain your personal data for the duration required by law and hospital policies. After this period, data may be securely disposed of or anonymized for research purposes.
7. Your Rights
Under the Act, you have the following rights regarding your personal data:
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The right to access your personal data.
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The right to request corrections to inaccurate or incomplete data.
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The right to request the deletion of your data under certain circumstances.
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The right to withdraw consent for data processing (where applicable).
8. Contact Information
For any inquiries or requests related to patient’s data, I can contact info@avenuehealthcare.com
9. Changes to the Privacy Notice
We may update this privacy notice from time to time to reflect changes in our data processing practices or legal requirements. Any updates will be posted on our website, and the effective date will be revised accordingly.
