How do members enroll?
Do I have to undergo a medical examination prior to joining?
How long before I can access services?
How will I know if my application has been approved?
How long does the Jamii Medical Cover?
How do I access medical services?
What if I lose or damage the photo-card?
As an Avenue member may I visit any clinic or seek services from my own doctor?
Can other family members access services?
If I am unwell at night what should I do?
How will I be advised on the benefits and the operating procedures of the scheme?
Are there any exclusions?
What happens when the scheme expires?
Whom should I contact if I need information or clarification of issues regarding the scheme?
Does Avenue provide ambulance / evacuation services?
If I am unhappy with services what should I do?
What other services does Avenue Healthcare provide?